Shipping policy

Thank you for shopping with My Cozy Paws.

Order Processing

Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

Shipping Times

Estimated delivery times are:

• United States: 7–15 business days
• Canada: 7–15 business days
• Europe: 7–15 business days
• Australia & New Zealand: 7–15 business days
• Other international destinations: 10–20 business days

Delivery times are estimates and may vary due to customs, weather conditions, or carrier delays.

Order Tracking

Once your order has been shipped, you will receive an email containing your tracking information.

Incorrect Address

Please ensure your shipping address is correct before completing your purchase. We are not responsible for delays or failed deliveries caused by incorrect addresses.

Questions

If you have any questions about your shipment, please contact our customer support team.